Dear all of our valued and wonderful clients,
As the coronavirus situation evolves, we want to ensure that we all at Hwy 401 Warden Pet hospital are doing everything we can to keep our clients and team players safe. We will be supporting the public health recommendations to reduce the spread of COVID-19.
Veterinary services are essential but urgent care only: the province has recently made revisions to the list of essential workplaces. We are encouraging all clients to stay at home during this difficult situation that we are all in. We all need to play a part in keeping this virus reduced as much as we possibly can, sometimes the steps we take feel difficult but they are very necessary.
We are still open from 9:30am-5:30pm Monday to Friday and 9:00am-3:00pm on Saturdays. Appointments for Urgent Cases will be booked between the hours of 11am-3pm.
If you are looking to order food for your pet, we are happy to announce that you can now order through My Vet Store, simply click on the link provided and create an account www.myvetstore.ca/401wardenpet.... If you have any questions about this please give us a call at 416-291-7387.
If you have symptoms such as fever, cough or difficulty breathing please self isolate and if your pet has an emergency ask a healthy friend or relative to bring your pet to see us. We are asking clients to stay outside of the building (even if having no symptoms) while your pet is taken inside for their exam/procedure. When you arrive in our parking lot we kindly ask that you call us to let us know that you are here and we will come out to take your pet inside. Please bring your cell phone with you and be prepared for the vet to call you while your pet is having his/her exam done. We are only taking a credit card over the phone or etransfer for payment. No cash, debit or cheques.
We are offering telemedicine for any case that we are able to. There is a minimal cost of $25 to speak with the doctor about your pet, if medications are needed after speaking with the doctor you can pay over the phone or via e-transfer and then pick up the medication. We will have a station set up outside the clinic (weather permitting) for contactless pick ups of food and/or medication.
If you need food or medication please order earlier than you normally would as our supplier also has reduced inventory
Currently we are discouraging spays and neuters for about 2-3 weeks or until we can get through the worst of this pandemic.
If your pet has an emergency after we have closed please call any of the following emergency clinics:
Toronto Veterinary Emergency Hospital 416-247-8387
Toronto Animal Health Partners 416-380-7400
Veterinary Emergency Clinic 416-920-2002
We are all in this together and we all have our part to play.
Thank you for your understanding